Wellbeing Matters

An Okanagan Charter Implementation Toolkit

Wellbeing Matters

An Okanagan Charter Implementation Toolkit

Toolkit Navigation

Why Wellbeing Matters

About This Toolkit

How to Use This Toolkit

Who Is This Toolkit For

Getting Started

Health-Promoting Environments

The Okanagan Charter

PPC Safety

EDIA

5-Step Implementation Guide

Overview

Key Components

Putting into Practice

Cases

Roles

Resources

Overview

Key Components

Putting into Practice

Cases

Roles

Overview

Key Components

Putting into Practice

Cases

Roles

Overview

Key Components

Putting into Practice

Cases

Roles

Overview

Key Components

Putting into Practice

Cases

Roles

Overview

Key Components

Putting into Practice

Cases

Roles

Tools & Resources

Develop and Implement Health-Promoting Policy

A visual overview of why policy matters, the key components of effective health-promoting policy, and the steps for putting policy into practice.

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A practical guide for conducting a structured policy review, from clarifying purpose and gathering perspectives to identifying gaps and planning improvements.

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A quick assessment tool to help faculties identify where they are in the policy implementation pathway and where further development may be needed.

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A pulse-check survey for understanding how policies are working in practice and how they affect fairness, inclusion, wellbeing, and workplace culture.

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A collection of complementary filters and lenses to help identify potential impacts on wellbeing, equity, accessibility, participation, culture, sustainability, and human values.

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Create Sustainable, Supportive, and Inclusive Spaces

A framework for prioritizing space improvements by considering foundational needs alongside longer-term goals for inclusion, wellbeing, and connection.

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A one-page reference highlighting key considerations for creating accessible, inclusive, restorative, safe, and adaptable spaces.

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A practical checklist for reviewing accessibility, inclusion, wellbeing, safety, culture, and sustainability across learning and work environments.

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A set of questions to help explore space-related needs and experiences through interviews, focus groups, walkthroughs, or surveys.

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A practical template for turning observations, audit findings, and feedback into prioritized actions and longer-term improvements.

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Practical, low-cost ideas for improving accessibility, inclusion, wellbeing, safety, and the day-to-day experience of shared spaces.

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A collection of tools and approaches for assessing spaces, engaging users, planning improvements, and supporting continuous improvement.

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Foster Health-Promoting Medical Communities and Culture

Practical examples of everyday interactions, communication practices, and team behaviours that can strengthen psychological safety, respect, inclusion, and wellbeing in academic medicine.

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A simple three-step protocol for supporting someone after a difficult, upsetting, or traumatic event when there has been no physical injury or shock.

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Guidance for using structured or semi-structured debriefing to support reflection, learning, teamwork, wellbeing, and continuous improvement.

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Principles for creating learning and work environments grounded in safety, trust, collaboration, empowerment, and cultural awareness.

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Reflection prompts to explore the informal messages, behaviours, values, and cultural norms that shape experiences within learning and work environments.

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Reflection questions and practical examples to help teams consider how trust, inclusion, communication, and shared accountability influence psychological safety.

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A collection of additional tools, practices, and approaches that can support psychological safety, learning, inclusion, wellbeing, and organizational culture.

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A visual resource highlighting the characteristics and practices that contribute to a kind, compassionate, and respectful culture.

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A visual overview of nine organizational strategies that can help institutions promote wellbeing across their environments, systems, and practices.

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Encourage, Support and Sustain Meaningful Personal Development

A practical template for identifying areas for growth, current strengths and supports, goals, and achievable actions related to personal or professional development.

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A reflection and preparation tool to support thoughtful, respectful, and psychologically safe conversations involving feedback, conflict, workload, boundaries, wellbeing, and team dynamics.

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A guide for creating structured opportunities to reflect on experiences, share perspectives, and strengthen connection, communication, wellbeing, and personal development in a psychologically safe environment.

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A structured, inclusive, and action-oriented approach for using the Nominal Group Technique to explore complex healthcare culture challenges, generate ideas, and build consensus on priorities.

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A ready-to-use facilitator script for guiding a 75-minute Nominal Group Technique session focused on creating thriving medical communities and culture.

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A collection of Canadian medical education, physician wellbeing, leadership, professional development, and mental health resources to support ongoing personal and professional growth.

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Review, Develop, and Strengthen Faculty Health Services

A practical tool to help faculties map existing health services, supports, and initiatives and identify opportunities for stronger coordination and integration.

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A checklist to help faculties assess the accessibility, coordination, and effectiveness of existing health services and identify areas for improvement.

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A collection of examples to help faculties consider the range of health service supports and initiatives that can contribute to a health-promoting environment.

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Collaborate & Invest in Continuous Quality Improvement and Evaluation

A practical roadmap for learning, action, and sustained improvement in Faculties of Medicine.

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A practical template for identifying improvement opportunities, planning responses, monitoring progress, and capturing learning over time.

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A structured template for communicating how feedback, evaluation findings, and lived experiences inform decisions and improvement efforts.

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A quick reference for matching evaluation questions with appropriate measures and approaches.

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A guide to combining wellbeing, implementation, engagement, culture, and lived-experience measures to understand whether conditions are improving.

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A quick reference to commonly used measures of wellbeing, burnout, professional fulfillment, and related concepts in academic medicine.

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Developed by the Association of Faculties of Medicine of Canada’s Culture of Academic Medicine Initiative (CAMI) in collaboration with the Okanagan Charter Collaborative.

Suggested Citation

Do, V. Wellbeing Matters: An Okanagan Charter Implementation Toolkit. Association of Faculties of Medicine of Canada (AFMC), Culture of Academic Medicine Initiative – Towards Improved Provider Safety (CAMI-TIPS); 2026. Available from: [URL placeholder]

Help Improve the Toolkit 

We welcome your feedback to help improve future versions of the toolkit. Questions, suggestions, and corrections are always appreciated.

Developed by the Association of Faculties of Medicine of Canada’s Culture of Academic Medicine Initiative (CAMI) in collaboration with the Okanagan Charter Collaborative.

Suggested Citation

Do, V. Wellbeing Matters: An Okanagan Charter Implementation Toolkit. Association of Faculties of Medicine of Canada (AFMC), Culture of Academic Medicine Initiative – Towards Improved Provider Safety (CAMI-TIPS); 2026. Available from: [URL placeholder]

Help Improve the Toolkit 

We welcome your feedback to help improve future versions of the toolkit. Questions, suggestions, and corrections are always appreciated.

Wellbeing Matters: An Okanagan Charter Implementation Toolkit ⋅ Version 1.0 ⋅ September 2026