Headshot of Dr. Cheryl Holmes

Small acts of kindness matter

Dr. Cheryl Holmes's story on Respect
Dr. Cheryl Holmes
Associate Dean Undergraduate Medical Education Clinical Professor and Head Division of Critical Care, Department of Medicine Faculty of Medicine at the University of British Columbia

This morning, I was prompted to reflect on a time when someone showed me kindness. My first thought was a hallway conversation I had with a colleague after being criticized by a coworker and was feeling offended (and a bit defensive) about it.  I can’t remember her exact words, but I do remember her listening intently and giving me perspective that I had not thought of; that often these reactions arise out of a lack of compassion for ourselves.  She related to me times when she was not compassionate with herself and how it affected her interactions.  She recommended the book, “Self-Compassion” by Kristin Neff.  In her book, Kristin relates her empirical studies on self-compassion and contrasts it with self-esteem which often requires perfectionism and a need to defend oneself.  It is interesting, and now a bit obvious, that practicing self-compassion allows me to be kinder in my interactions.

“The things that interrupt my work, ARE my work.”

Remembering to be kind is the trick. I am learning to use feelings of frustration as a sign of being overwhelmed and a cue to take care of the caregiver in me, signaling time out for a self-compassion break.  If I forget how to do this, Kristin’s guided self-compassion meditations are good reminders that I am human and need to be kind to myself.

Typically, being in a hurry is a barrier for me to be kind.  A wise person once told me, “The things that interrupt my work, ARE my work”.  For a highly organized person like me, success can mean ticking things off my daily “to do” list.  Another consult, another resuscitation, another admission, another dictation, another order set, another central line – done.  Interruptions are annoying.  I have learned to note interruptions as signals to take a self-compassion break and express deep listening and kindness to the other person.  It is amazing how these interactions lead to a much more satisfying day than just ticking off the tasks on my to do list.

Thank you, Dr. CW, your kindness in asking me how I was doing had a profound effect on me and has influenced my growth as a person, as a physician, and as a leader. Thank you, Dr. IS, for showing me the power of interruptions to slow down and change my perspective.  I am grateful to all of you, my team, my colleagues, and students who continue to demonstrate patience, compassion, and kindness.  Together we can change the culture of academic medicine.

Similar Submissions
Coming soon!
Share this Story
Share your story with the academic medicine community.

Are you inspired to share an experience that has impacted you in a meaningful way, thank someone you appreciate, or tell your story? We’d love to hear from you! This is your space to share what you want.

Read More Stories

Real change takes time and effort but every day we see interactions that shape the culture of academic medicine. Here are more stories from other individuals who came forward to share.

Soft light yellow gradient
Headshot of Elke Hutton
You don’t know what you don’t know! Watch for the cognitive biases!
Equity
Ketan Kulkarni
As a physician of BIPOC and racially visible minority, my voice has a wide variety of notes to form a rich pattern. I feel fortunate and privileged to care for patients with blood disorders and cancers and help families with a wide variety of background! From new Canadians to not so new Canadians!
Soft light green gradient
Headshot of Dr. Angela Cooper
The power of connection shines a light on the hidden culture of medicine
Safe Spaces
Dr. Angela Cooper
Recently, I gave a presentation called ‘Why Wellness Interventions Don’t Work’, to explore how the culture of medicine creates barriers to wellness.
Soft light purple gradient
High Five!
Compassion
Dr. Roger Wong
When was the last time you greeted someone with a high five? It is a gesture of compassion, a deeply humanistic act when we celebrate every success, big or small, with team members as we journey together towards a common goal.
Soft light purple gradient
Headshot of Elke Hutton
How empathy and compassion saved my life
Compassion
Elke Hutton
When I lived in Richmond, BC, I was looking for a new GP after my old one told me he wasn't my mother when I came to him for reassurance that I would be ok during an elective procedure.